In all fairness …

February 12, 2016

A few days ago I received an email addressed to “Home Delivery Subscriber” from The New York Times offering me a Starbucks gift card for $20 as a token of appreciation for our patience while they resolve the home delivery disruptions.  Since I’ve written about those disruptions on this blog, I thought it was only fair to write about this gift card.  I can also report that while neither paper was delivered by 6:30 a.m. this morning, they were both there by 8:30 a.m.  Both used to come well before 6:30, back before all this turmoil began.  So we’ve regained some ground, but overall, the service has been diminished.

With regard to the gift card, I had to remind myself not to look a gift horse in the mouth, because not only don’t I drink coffee, but I have a difficult time with patronizing Starbucks for anything.  I kind of gave up on using them after many unpleasant experiences.  Jordan says it’s mainly that the Starbucks nearest where we live is notably poor in service.  He likes the one in the center of town, and so when I received the email with the gift card, not only did I ask for Jordan’s help in accessing it, but I suggested he take it.  He put it on his Starbucks card.

Like most parents, I like it when somebody does something nice for my children, so from that angle, the gift card token was nice even if it was more in line with my child’s tastes.  And given our financial relationship, I do benefit in some way when Jordan receives Starbucks money on a gift card.  And, to be fair, it was only meant to be a token, not compensation, so there’s no saying it wasn’t helpful enough.

So there we are, enough of us apparently complained enough to get heard by the Senior Vice President for Consumer Marketing at The New York Times and receive something for all the missing and late newspapers.  But it doesn’t make me break out into a smile the way seeing the flock of robins alight in the rosebush in front of the Buddha statue in my backyard.  I think they are eating the rose hips.  There are certainly a lot of these robins.  Some of them also stand in the snow and stretch upwards to reach the food, kind of like the rabbits reaching up to eat the leaves on the bush during the summer.  That sort of treat makes me smile without thinking about it.

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